Common Support Solutions

Some of the most common support issues we see.

• Tips and tricks
• Supported Media and Data Formats
• Add support for UTF-8 Characters in the collection description
• Fix for Flicker
• Using OAuth with Luna Library
• Windows 64bit and LUNA 7
• Setting up Apache web server and proxy pass to use AJP to connect to Tomcat
• Debugging blue thumbnail icons
• Cleaning up duplicated authority records
• Images fail to export or will not add to other collections on migrated collections in Library
• Adding Archivision to LUNA 7
• Installing the Stand Alone Uploader
• LUNA 7 performance slowing
• Removing inaccessible LUNA Commons collections
• MySQL 5.7 fails to load collection in Uploader
• Update Field Occurrence (UFO)
• Add YouTube, Vimeo or any URL based content to LUNA
• Activating Google API's in LUNA
• Fix for Chrome 56
• Shibboleth SP
• Adding your SSL certificate to cacerts file
• Moving from http to https
• LUNAversal Tips, Ticks and Customizations
• Windows Server 2016 Install/Upgrade Workaround
• Smooth Zooming Detail View
• Apache Shiro patch
• LUNA Upgrade Browser Cache Settings
• Adding Closed Captions to a video
• Converting Internet Archive Books to LUNA Books
• Aggressive crawler blocking